How do I get my charger into pairing mode?

Modified on Tue, 10 Sep at 2:36 PM

To get your EV charger into pairing mode, follow these steps:

Power Cycle the Charger:
- Turn off the charger from the power supply.
- Wait a few moments, then turn the charger back on. This will initiate pairing mode, which remains active for approximately 60 seconds.
Set Up Connectivity:
- Go to your phone's Wi-Fi settings and search for available networks.
- Look for the network displaying the charger's serial number.
- Important: Do not connect to the network with the serial number; this is only for identification purposes.
Troubleshooting Tip:
- If you do not see the charger's serial number in the available networks:
  1. Turn off your Wi-Fi router.
  2. Turn off the charger from the power supply.
  3. Wait a short interval and then turn the charger back on.
- Note: Keeping the Wi-Fi router on may cause the charger to connect to it too quickly, preventing the charger from emitting a hotspot signal for pairing.

This streamlined process ensures a smooth pairing experience for your EV charger.