How do I get my charger into pairing mode?

Modified on Wed, 7 Aug at 10:01 AM

To put your EV charger into pairing mode, follow these steps:

  1. Turn Off and On: Turn off the charger from the power supply, wait a moment, and then turn it back on. This will initiate pairing mode, which lasts for about 60 seconds.

  2. Check for Hotspot Emission:

    • On your phone, go to Wi-Fi settings and search for available networks.

    • Look for the charger's serial number in the list of networks. Note: Do not connect to this network; it’s just for identification.

    • Once you see the charger's serial number, return to the Installer Miles app.

  3. If You Can't See the Serial Number:

    • Turn off the Wi-Fi router.

    • Turn off the charger from the power supply.

    • After a short interval, turn the charger back on.

  4. Note: If the Wi-Fi router is left on, the charger may connect to it quickly, preventing the hotspot signal from being emitted for pairing.

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