There could be several reasons why your charger isn't working properly. To ensure your vehicle can charge correctly, please review the following steps:
- Check Cable Connections: Make sure the cable is securely plugged in at both ends. A firm push may be needed to establish a proper connection.
- Verify Internet Connectivity: Ensure your charger is connected to the internet. Use the Installer Miles app to link your charger to your home network.
- Check Charger Status in the App: In the Electric Miles app, confirm that your charger status is displayed as "Ready to charge."
- Review EV Car App Settings: Ensure your EV's app settings do not conflict with the settings in the charging app.
- Disable Restricted Charging Hours: Check your charger settings to make sure any restricted charging hours are disabled.
- Look for Red Flashing Light: If the charger’s indicator is flashing red, contact the manufacturer for further assistance.
- Ensure the Charger Has Power: Confirm that the charger is receiving power from the power supply.
By following these steps, you can troubleshoot common charging issues and get your EV charging smoothly again.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article