There are several reasons why your charger might not be functioning as expected. To troubleshoot, consider the following:
- Ensure the cable is securely connected at both ends. It may require some additional force to achieve a proper connection.
- Confirm that your charger is connected to the internet using the Installer Miles app to link it to your home network.
- Check the Electric Miles app to verify that your charger status is "Ready to charge."
- Review your EV car app settings to ensure they do not conflict with the charging app.
- Disable any restricted hours set on the charger in the charger settings.
- If the charger indicator is flashing red, contact the manufacturer for assistance.
Make sure the charger is receiving power.
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