Vestel Libra EVC04 Series – Hardware Error Codes & Solutions

Description

Resolution

LED Indicator 

What does the "Contactor Welded" error (Error Code 0) mean?

• A contactor issue has occurred. 
• Disconnect the car and power cycle the charger. 
• If fault persists an on-site visit is required. 

Red 

What should I do if the charger shows "Contactor does not respond" (Error Code 1)?

• The contactor is unresponsive. 
• Resolution: Disconnect the car and power cycle the charger. 
• For recurring issues, contact support for an on-site visit. 

Red

How do I resolve an "Interlock Error" (Error Code 2)?

• There's an issue with the interlock mechanism. 
• Resolution: Ensure the charging cable is fully inserted. Remove and reconnect if necessary. 
• Persistent errors may need technical support. 

Red

What causes a "Proximity Pilot Error" (Error Code 4)? 

• A communication issue between the charger and the vehicle. 
• Resolution: Remove and reinsert the charging cable securely. 
• On-site assistance may be required if the problem continues. 

Red

How does the charger handle over-voltage or under-voltage issues?

• Error codes (7-12) indicate phase-specific voltage problems. 
• Resolution: Ensure the electrical supply meets the charger’s requirements. For recurring issues, contact a certified electrician. 

N/A

What is the purpose of the LED indicators?

• The LED colors (e.g., Red) signify specific fault conditions. Refer to the user manual or the error code list for detailed guidance. 

N/A

What should I do in case of a "Residual Current Error" (Error Code 16)? 

• A safety mechanism has detected residual current leakage. 
• Resolution: Disconnect the car and restart the charger. If the error persists, seek professional service. 

N/A

How are RFID-related errors resolved (Error Codes 18-24)? 

• Issues with the RFID reader or authorization process. 
• Resolution: Restart the charger and ensure the RFID tag is correctly placed. 

N/A

What is the recommended action for an "Emergency Button Error" (Error Code 29)?

• The emergency stop button is activated or malfunctioning. 
• Resolution: Reset the button and restart the charger.

N/A