If your charger commissioning is failing, it could be due to several reasons:
Wi-Fi Range: Ensure that your Wi-Fi router is within 5 meters of the charger. If it's further away, consider using a Wi-Fi extender.
Wi-Fi Frequency: Check if your Wi-Fi network operates on the 2.4GHz frequency, as these chargers only communicate on this frequency.
Wi-Fi Network Name Length: If your Wi-Fi network name is longer than 16 characters, try renaming it to be within 16 characters.
Location Services: Make sure that your phone's location services are enabled, as disabling them may cause commissioning failure.
ChargerHotspot Connection: Avoid connecting to "ChargerHotspot" in your phone's Wi-Fi settings, as this can lead to commissioning failure.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article