Troubleshooting a Blank Charging History:
- Verify Filters: Double-check that the filters applied are correct and set to display the desired data.
- Update Firmware: A blank history might indicate that your charger’s firmware needs updating. Upgrading the firmware can resolve this issue and enable the capture of new data.
- Contact Support: If the problem continues despite updating the firmware, please contact our support team for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article