What do I do if I can't find my tariff in the Electric Miles app?

We are committed to supporting a wide range of tariffs for our users. If you encounter a situation where your tariff is not available in the app, you can manually add it.

To manually add a tariff, follow these steps:

• Open the Electric Miles app.
• Navigate to ‘Settings.’
• If no tariff has been added yet, select ‘Your Supplier.’ If a tariff is already listed, click ‘Delete’ to remove it.
• Choose ‘Energy Supplier.’
• Tap on ‘Tariff Name.’
• In the dropdown menu at the bottom, select ‘Add tariff manually.’
• Enter the ‘Day rate.’
• If you have a dual tariff, enable ‘Night rate’ and enter the corresponding rate.
• Specify the ‘Night rate Start time and Finish time.’
• Tap ‘Add’ and then ‘Save’ to finalize.