How can I join a Zone?

Modified on Wed, 6 Nov at 3:50 PM

Joining a Charging Zone:

Obtain the Joining Code:
- Ensure you have the correct joining code for the charging zone you wish to join.
For New Users:
- If no charging zones are listed in your account, locate the "Join zone" button on the Zone screen.
- Tap the button, enter the joining code, and if valid and the zone owner has enabled access, you'll instantly join the zone and begin charging.
For Existing Users:
- Access the Zone screen and tap the "Zone switch" button in the top-left corner.
- A drawer will appear with the option to join a zone. Tap on this option and follow the same process to enter the joining code.
Troubleshooting:
- If an error occurs, double-check the joining code for accuracy.
- Confirm with the zone owner that the "Joining the zone" option is enabled. This can be verified by checking the owner’s account:
  - Zone Profile > Zone Settings > Ensure "Enable joining zone" toggle is ON.